In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various … Read more
6 Reasons to Consider Call Center Outsourcing
A major retailer based in the U.S. needed to make sales and deliver an outstanding customer experience (CX) during the holiday season. The company turned to one of our partners, a call center referral and advisory firm, to find a … Read more
Microsoft 365 News 06-03-2021: PowerPoint Live in Teams Adds Virtual Laser Pointer, Annotations
In Microsoft 365 news this week, the supplier announced the introduction of additional features for presenters utilizing PowerPoint Live in Teams. Keep reading to learn more about those capabilities as well as other new and updated Microsoft 365 features. New … Read more
What Is Compliance as a Service?
A privately-owned financial services firm had relied on us for managed IT services for more than six years when they requested additional assistance in securing sensitive data and complying with industry-specific requirements. Because of the highly sensitive nature of the … Read more
Microsoft 365 News 05-27-2021: Supplier to Change In-App Outlook Feedback Submission Process
In Microsoft 365 news this week, Microsoft announced plans to alter the Outlook feedback submission process. The supplier also announced new and updated features for Teams, Lists, SharePoint and other apps. Keep reading for details. New Features Microsoft Teams admin … Read more