In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in person training from these vendors. Our Tech Talks blog series offers a snapshot of these educational sessions.
Are you searching for a cloud solution provider that offers not only cutting-edge products at competitive prices but also high-quality, hands-on customer service? S-NET Communications could be the right vendor for your organization. Based in Chicago and a pioneer in the realm of cloud-based communications solutions, S-NET is dedicated to empowering businesses and helping them simplify communications with cloud technologies. Our cloud consultants recently met with representatives from S-NET to discuss their offerings. Here’s some information to consider if your company is preparing to migrate to the cloud.
Provider Overview
S-NET was founded in 2006 by telecommunications industry veterans who were tired of the low to non-existent levels of support some large vendors tended to provide. They formed S-NET to offer the latest technology as well as exceptional client support services to businesses looking to grow and thrive.
The company started out with the objective of providing small to midsize businesses (SMBs) with reliable telecom solutions and has expanded over the years to provide various business solutions, including Voice over IP (VoIP), software-defined WAN (SD-WAN), fiber internet, cloud phone systems, and mobility solutions.
S-NET has earned a reputation as one of Chicago’s leading cloud solution vendors due to its attention to detail and exceptional customer service. Here are some of their notable attributes that make them stand out from the competition:
- White glove approach to setup and installation
- Decades of combined industry experience and knowledge
- 50,000+ phones deployed on the S-NET system
- Local ownership
- High long-term customer satisfaction ratings
- Competitive pricing (often the least expensive in the market)
Featured Offerings: Give Your Business a Boost with Cloud Networking and Communication Solutions
For organizations looking to move to the cloud, this vendor has a few key offerings to help your business gain flexibility, contain costs and optimize operations.
SD-WAN: When you migrate critical processes to the cloud, you’ll need IT infrastructure that can keep up and provide you with reliable and fast access to your data. S-NET SD-WAN will provide you with full control of and visibility into your network.
Cloud-based VoIP phone system: A cloud-based VoIP business phone system doesn’t require the maintenance and internal infrastructure needed to support an on-premise solution. Get greater scalability along with excellent reliability and uptime with this cloud communications offering.
Cloud contact center: A quality contact center solution can make a huge difference in customer satisfaction. Deliver the best customer experience (CX) possible with a cloud-based contact center solution with features like call monitoring and coaching, automatic call distribution, and real-time and historic reports, among others. Call center and contact center solutions from S-NET are not only higher quality than many competitors’ offerings but also cost less.
Fiber internet: Cloud-based resources require fast, high-capacity and reliable internet to achieve peak performance. S-NET offers fiber optic connectivity that’s specifically designed for business-level performance and comes with SLAs concerning network latency, availability and packet delivery, in addition to a guarantee of 99.9 percent uptime.
If you’d like to learn more about S-NET and/or other cloud solution providers, our team of experienced cloud consultants can answer any questions you have and help you determine which cloud offerings make the most sense for your business. Stratosphere’s consultants are well-versed in various cloud solutions from numerous vendors in our partner network, which allows them to serve as trusted advisors to clients seeking an objective comparison of the pros and cons of different products and services. Additionally, our price parity guarantee means that partnering with us won’t cost you any extra, compared with going directly to a vendor.
For more information, contact us today by calling 877-599-3999 or emailing sales@stratospherenetworks.com.
