In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in-person training from these suppliers. Our Tech Talks blog series offers a snapshot of these educational sessions.
Are you looking for an effective way to measure the performance of remote workers who use cloud-based applications to fulfill their professional duties? If so, you might want to consider a productivity scoring solution from a provider in our partner network. Our trusted technology advisors recently had a virtual meeting with representatives of this supplier to talk about how their product works and what it can do for business leaders seeking visibility into their team members’ day-to-day activities and use of essential cloud apps.
If you rely heavily on cloud solutions and need a performance tracking tool, here are some notable details about this supplier and their software that you might want to consider.
Founded in 2016 and based in California, this supplier seeks to empower professional teams to reach peak levels of productivity. Their software gives business leaders high levels of visibility into both remote and on-site workers’ activities and utilization of cloud solutions – such as CRM platforms like Salesforce, office tools like the Microsoft Office 365 suite and Google Suite, and API-enabled Unified Communications as a Service tools (e.g., from RingCentral, Cisco, Vonage, etc.).
The provider’s mission is to drive unprecedented, easy-to-understand insights into employees’ work and output to help businesses boost revenue and achieve optimal performance. They’ve experienced growth in recent years due to the increasing prevalence of remote work arrangements and the popularity of cloud applications. Since the COVID-19 pandemic spurred a mass migration to working from home and motivated even more businesses to move essential apps to the cloud, this supplier’s software has taken off in a big way.
Featured Offering: Productivity Scoring Platform
This supplier’s software relies on AI, natural language processing and machine learning to measure and analyze usage metrics across the cloud-based apps your team relies on. Based on that, it calculates a productivity score that reflects each employee’s daily performance, ranging from below 30 (not putting in the activity necessary for success and revenue generation) to 70 and above (diligent and extremely engaged).
Here are just some of this product’s notable features and advantages:
- Integration with any app with an API
- User-friendly dashboard offering metrics on usage of UCaaS, office suite and other types of cloud tools
- Data collection method that doesn’t affect end users
- Aggregation of thousands of bits of data in one consolidated productivity score
Although this tool is particularly effective for sales leaders and remote workers, it can streamline the management of employees in any location and any department. Typically, it’s best to use it to track the performance of 50 or fewer employees, and you can choose to roll it out to only a portion of your staff.
Its benefits for managers include the following:
- Monitoring the adoption rate of cloud solutions
- Tracking employee performance over time
- Identifying top performers on track to bring in revenue
- Building trust and promoting accountability
- Motivating team members, since they can see their score and receive emails showing them how they compare to their colleagues
Please note that this software can only track activity in cloud-based apps, so it won’t work if your team uses mostly on-premise, traditional infrastructure.
If you’re interested in learning more about this provider’s offering or other IT solutions, our trusted advisors would be happy to help you. We have extensive experience working with a wide range of suppliers in our partner network, and we can provide you with a side-by-side comparison of all your options to assist you in identifying the solution that makes the most sense for your business.
Additionally, working with us doesn’t cost any more than going directly to the supplier because of our price parity guarantee. To learn more and connect with our advisors, just call 877-599-3999 or email firstname.lastname@example.org.