Tech Talks: Simplify business operations with managed network services

A person in a suit and tie reaches out to touch a glowing orb made of connected dots, symbolizing a network.To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in-person training from these suppliers. Our Tech Talks blog series offers a snapshot of these educational sessions.

A large retailer with 18 different networks across 3,000 locations knew something needed to change. Their IT team was overwhelmed, and it was almost impossible to keep track of costs and service delivery with over 20 telecom providers. On top of that, legacy tech patched together ad hoc hindered upgrades, and the inconsistent communications performance between the various stores and their headquarters was hurting the customer experience.

The company turned to one of our partners to consolidate telecom suppliers and optimize their network. Within seven months, our partner – a leading business communications solution provider – had completed installation at all 3,000 sites, thanks to their flexible network design and deployment methodology. The provider implemented a uniform network with higher bandwidth and standardized performance, improving CX and eliminating extraneous costs and services.

If you’re looking for a reliable managed network services provider, you should consider working with the same supplier. During a recent meeting, our consultants reviewed our partner’s portfolio with their sales team and discussed how they can help businesses simplify operations, improve performance, and increase efficiency. Here’s some essential information you should know about their background and offerings in order to make a well-informed purchasing decision.

Provider overview

Founded in 1996 and based in New York, this supplier began as a POTS aggregator and has expanded over the years to become a leading business communication solution provider. In addition to network offerings, they also deliver cloud, consulting, mobility, security, and business intelligence products and services. They serve over 5,000 business and government customers and maintain 19 network nodes worldwide. On top of that, in the U.S., this supplier has 24/7/365 care centers in four states and network operations centers (NOCs) in three states.

Featured offering: Managed network services

This supplier has earned recognition from Gartner as a leader in managed network services. They ensure efficiency with secure, fast, reliable connectivity via a range of technologies, including SD-WAN, MPLS, cloud, broadband, SASE, ethernet, and more. Their network solutions and services include the following:

  • Custom network design deployment and professional installation

  • Remote firmware updates

  • AI-powered monitoring and alerts

  • Emergency device replacement

  • Carrier-neutral coverage across the U.S. and Puerto Rico

  • Comprehensive project management

  • Ongoing support

Our consultants would be happy to assist you if you want to explore your network solution options. With our extensive partner network, 20+ years of IT industry experience, and access to advanced tools and exclusive research, we can efficiently identify the best options for your business and save you dozens of hours you would have otherwise spent shopping around independently.

Get started today by calling 877-599-3999 or emailing to connect with our consultants.

Contact Us

We will handle your contact details in line with our Privacy Policy. If you prefer not to receive marketing emails from Stratosphere Networks, you can optout of all marketing communications or customize your preferences here.