In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in-person training from these suppliers. Our Tech Talks blog series offers a snapshot of these educational sessions.
Are you stressed out by the need to find reliable providers for cloud communication capabilities, networking solutions and security services? One of our trusted partners can make your life easier by serving as a one-stop shop for a wide range of software-defined networking and cloud solutions, including Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS) and SD-WAN. The Stratosphere Networks team of trusted technology advisors recently attended a virtually meeting with representatives from this supplier to review their portfolio of industry-leading offerings. Here’s a brief overview of what you should know about this provider’s background and how their products and services can transform the way you do business.
Founded in 2000 and based in Texas, this supplier has earned a reputation as a leader in the realm of software-define networking as well as the cloud communications solution space. They serve more than 1,600 enterprise clients in 102 countries, with a 99 percent customer retention rate. Their clients enjoy exceptional application performance thanks to the supplier’s commitment to delivering an outstanding customer experience (CX), as well as their highly secure and innovative global platform. Their commitment to quality and performance has earned them recognition as a Global Gartner Magic Quadrant Visionary in Network Services for the past four consecutive years.
Companies that partner with this provider can rely on them as a single source for a range of vital IT solutions. Get the technology and capabilities you need to achieve your objectives and keep up in an increasingly digital world with the following products and services.
- UCaaS: This supplier leverages Cisco’s leading collaboration platform to deliver a robust unified communications solution. Features include virtual meetings, cloud calling, IP phones, SIP trunking and more. You won’t have to worry about performance issues either, since this UCaaS solution relies on an industry-leading global software-defined network.
- CCaaS: Give your contact center agents the tools they need to deliver exceptional customer service with this cloud-based solution, which combines Cisco Webex technology with the supplier’s standout global software-defined network. Notable features include but are not limited to predictive call routing, workforce management and virtual agents.
- SD-WAN: Achieve exceptional levels of network performance and security with advanced SD-WAN solutions. This supplier offers fully managed SD-WAN services, over the top, Secure Access Service Edge (SASE), and co-managed solutions.
- Managed security services: The cybersecurity threat landscape continues to change at a breakneck pace. Keep up with evolving attack strategies with network, cloud and endpoint security solutions from this provider. They have access to more than 19 years of threat intelligence and analyze more than 45 billion security events annually.
If you’d like to learn more about cloud communications, SD-WAN and security solutions from this provider, please reach out to our team of trusted advisors. We have extensive experience working with numerous IT solutions from suppliers in our partner network, and we can show you how offerings from this supplier stack up against others in the marketplace. Additionally, due to our price parity guarantee, working with us won’t cost you any more than going directly to the solution provider.
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