Tech Talks: Rely on One Supplier for UC, Contact Center and Desktop as a Service

business communication concept illustration with icons representing people connected by lines on a blue background.In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in-person training from these suppliers. Our Tech Talks blog series offers a snapshot of these educational sessions.

Would you like to move your phone system, contact center and workspace to the cloud without dealing with a different supplier for each solution? One of our strategic partners – an award-winning cloud services provider – can serve as your source for all of those cloud-based capabilities. Our team of senior technology advisors recently sat down with representatives of this supplier to discuss the value their offerings can bring to our clients. If you’re in the market for Unified Communications as a Service (UCaaS)Contact Center as a Service (CCaaS) or Desktop as a Service (DaaS), here’s some information about this solution provider you might want to consider.

Provider Overview

Since 2007, this supplier has helped companies make the move to the cloud. They’ve provided best-in-class cloud solutions – including contact center/call center, Unified Communications (UC), Infrastructure as a Service (IaaS), virtual desktops and more – to upwards of 1,900 enterprises worldwide. They assist clients in crafting customized approaches to cloud migration and migrating various integrated solutions to a single cloud platform.

Featured Offerings

This supplier serves as one convenient source for a wide range of solutions. Here are just a few products they offer that can boost productivity and help your business deliver a top-notch customer experience.

    • Enterprise collaboration/UC: This supplier can integrate enterprise-grade voice services with high-quality business collaboration solutions, including the following:
      • Microsoft Teams
      • Cisco Webex
      • UC-ONE
    • Workspace/Desktop as a Service (DaaS): This supplier’s workspace platform allows end users to access all the tools, apps and data they need to get their jobs done securely and from any device through a single portal.
    • Contact center: Get omnichannel communication tools with this cutting edge CCaaS solution. Other key features include IVR, post-call surveys, and reporting and Business Intelligence (BI) capabilities, among others.

If you’d like to learn more about this supplier and/or other cloud solution providers, our trusted advisors can offer expert insights into your options. Taking your unique business needs into account, we can provide you with an objective, side-by-side comparison of all your options. Let us leverage our knowledge and access to streamline the shopping around process for you, saving your company considerable money and time you’d spend doing the necessary research and contacting suppliers on your own. Additionally, due to our price parity guarantee, working with us won’t cost you any more than you’d end up paying if you went directly to the supplier.

To learn more, contact our trusted advisors today by calling 877-599-3999 or emailing sales@stratospherenetworks.com.

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