In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in-person training from these suppliers. Our Tech Talks blog series offers a snapshot of these educational sessions.
Are you searching for cloud-based Unified Communications (UC) products that deliver the reliability, flexibility and security you need while still fitting your budget? One of the suppliers in our partner network offers superior cloud UC solutions that meet all standard business communication and collaboration needs for low monthly prices. Here are some essential details this solution provider reviewed with our team of trusted technology advisors at a recent meeting concerning their background and how their products can benefit businesses across various industries.
Provider Overview
Since 2006, this Utah-based supplier has helped businesses become more productive with reliable, secure and flexible cloud phone systems and UC solutions. All of their products run on a cloud platform crafted specifically to support scalable, high-quality hosted communications services. This platform offers the following features and advantages:
- More than 99.995 percent uptime
- Distributed architecture, with multiple data centers for redundancy and scalability
- Advanced security features, including layers of virtual firewalls, call encryption, authentication and other measures
- Intelligent routing capabilities
- Open API facilitating integration with leading Software as a Service (SaaS) applications
- And more
Additionally, this solution provider ensures their clients get as much as possible out of their products with white glove implementation services and ongoing customer care. While they serve all industries, they started out serving public sector institutions, and their work really stands out in the healthcare space.
Featured Offerings
Change how your team communicates, collaborates and overall gets things done with these leading platforms and products.
- Cloud phone system: Leverage a full suite of more than 80 hosted VoIP/Unified Communications as a Service (UCaaS) capabilities, from time-based routing to call recording to online PBX controls.
- Video conferencing: Meet with colleagues and clients face-to-face no matter where you are with point-to-point and multi-point virtual conferences.
- Video conferencing: Meet with colleagues and clients face-to-face no matter where you are with point-to-point and multi-point virtual conferences.
- Contact center: Deliver the best possible customer experience (CX) with this call center software, which provides you with features like real-time analytics, CRM integration, supervisory capabilities and more. This supplier also has the most competitive pricing we’ve ever seen for basic call center functionality at $100 per month (that’s per customer, not per user). If you need a simple contact center solution, definitely take advantage of this deal.
- Contact center: Deliver the best possible customer experience (CX) with this call center software, which provides you with features like real-time analytics, CRM integration, supervisory capabilities and more. This supplier also has the most competitive pricing we’ve ever seen for basic call center functionality at $100 per month (that’s per customer, not per user). If you need a simple contact center solution, definitely take advantage of this deal.
- Business continuity: Make sure you can still use your phone system in the event of an internet outage with automatic system failover/fallback.
- SD-WAN powered by VeloCloud: Enhance network performance with features and controls like WAN optimization, traffic segmentation, dynamic path selection and more.
If you’d like to learn more about cloud UC solutions from this supplier, our team of trusted technology advisors can provide you with all the information you need. We can also show you how they objectively stack up against other providers (including both the pros and cons of all your options) to ensure that you invest in the best products for your business. Additionally, because of our price parity guarantee, working with us won’t cost you extra compared to engaging directly with the supplier.
Connect with our advisors today by calling 877-599-3999 or emailing sales@stratospherenetworks.com.
