Tech Talks: Enhance collaboration with reliable, cost-effective VoIP

An office phone on a desk with circles with symbols such as people and computers connected by lines hovering over it, representing voice over internet protocol. To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in-person training from these suppliers. Our Tech Talks blog series offers a snapshot of these educational sessions.

Work is no longer a physical place for many people. Instead, it’s a verb they perform from home or any other location with reliable internet. To succeed and retain top talent in this world, businesses must ensure their employees have access to reliable communication tools that facilitate collaboration among distributed teams. If you’re searching for modern business voice products and services backed by a robust nationwide network, you should consider working with one of our trusted partners.

Our technology advisors recently met with representatives of this VoIP provider to review their portfolio and go over how their products and services benefit organizations competing in today’s work-from-anywhere era. Here’s some essential information about this supplier’s background and some of their most notable business voice offerings.

Provider overview

This Chicago-based company started in 2008 and has grown to serve thousands of businesses across the country in hundreds of markets. They own and operate an IP-based network that offers 99.999 percent reliability and more than 4.500 interconnections, reaching 93 percent of the U.S. population. Their portfolio includes SIP, UCaaS, voice, messaging, APIs and Microsoft Teams integration, among other communication and collaboration products and services designed to help businesses empower remote workers and increase efficiency while controlling spending.

Overall, this supplier aims to deliver high-quality scalable communication solutions customized to fit each client’s needs. Fortune 500 companies, large enterprises and competitive local exchange carriers (CLEC) rely on this provider’s products and white-glove customer service.

Featured offerings: SIP trunks, UCaaS, Teams direct routing

This supplier’s portfolio includes a range of cutting-edge business communications solutions and services at competitive prices. Some of their most prominent offerings include the following.

    • SIP trunking: Create a centralized network for voice and data. SIP trunks offer greater flexibility and scalability by leveraging internet connections instead of traditional phone lines. Additionally, this method typically results in significant savings.
    • UCaaS or cloud PBX: Lower telecom spending and increase accessibility by switching to a cloud phone system. The supplier offers 99.999 percent uptime, low latency, and zero-touch provisioning via a client portal.
    • Microsoft Teams direct routing: Turn Teams into a fully functional cloud PBX backed by the supplier’s highly reliable network. Note: You’ll need to obtain your own Microsoft licensing for this solution.

If you’d like to learn more about business communication solutions from this supplier and others in the marketplace, our trusted advisors can leverage their experience, access to advanced tools, and our extensive partner network to help you evaluate your options. We can quickly produce objective comparison matrices to simplify the process of pinpointing the ideal products for your organization. Additionally, working with us won’t cost you more than going straight to the supplier because of our price parity guarantee.

For more information about our advisory services, please call 877-599-3999 or email to connect with our advisors.

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