Hyperautomation primer: What business leaders should know

A person holds their hand palm up with a gear hovering over it. Smaller gears hover beside the person's hand.What if your employees didn’t need to devote valuable hours to dull and repetitive tasks? Instead of drudging through data entry and other mundane obligations, your team members could focus on more engaging and critical strategic initiatives.

That hypothetical world could become a reality with hyperautomation – an approach that essentially involves automating as much of your company’s operations as possible, according to IBM. As digital transformation has become essential for survival and success, businesses have turned to this automation tactic to increase efficiency, streamline processes, contain costs and gain a competitive edge.

If you’re a business leader contemplating whether you should invest in this automation strategy, here’s some vital information about hyperautomation and its potential benefits for your company.

What is hyperautomation?

Gartner defines hyperautomation as “a business-driven, disciplined approach that organizations use to rapidly identify, vet and automate as many business and IT processes as possible.” Regular automation typically occurs on a small scale and only applies to specific tasks. On the other hand, hyperautomation involves numerous tools and processes and allows enterprises to robotize as many functions as possible across the organization, according to IBM.

The tactic builds on robotic process automation (RPA), which rapidly became popular due to its ease of use but has proved difficult to scale, according to TechTarget. By employing a systemic strategy and deploying additional tools, businesses can overcome that hurdle and implement automation on a larger scale. In addition to RPA, other advanced technologies commonly utilized in hyperautomation efforts include the following, according to Gartner.

  • Low-code or no-code tools
  • Integration Platform as a Service (iPaaS)
  • Artificial intelligence (AI)
  • Machine learning
  • Packaged software
  • Intelligent business process management and business process management
  • Event-driven software architecture

As an example of the strategy, Gartner’s eBook “Top Strategic Technology Trends for 2022” describes a global oil and gas corporation with 14 simultaneous projects (e.g., targeted task automation and automation of offshore oil drilling operations). The company’s leadership team decides which aspects of the organization to robotize based on desired outcomes related to factors like time to market and quality.

Hyperautomation benefits and challenges

Adopting this automation strategy can prove advantageous in numerous ways. Here are some of the most notable potential benefits, according to TechTarget and IBM.

  • Lower costs and enhanced prioritization for automation initiatives
  • Acceleration of digital transformation (e.g., adoption of AI and machine learning)
  • Increased accuracy (since robots are more exact than humans)
  • Greater speed and efficiency
  • Improved employee experience and customer experience (CX)

However, it’s also important to note that many companies face issues and roadblocks while pursuing this approach. Typical challenges include the following, IBM states.

  • Trouble finding the right automation products in rapidly evolving marketplaces
  • Low-quality data
  • Lack of talent (no employees on board with the right technical expertise)

How to implement hyperautomation

If you’re interested in exploring hyperautomation for your business, our team of technology advisors can help you with their extensive IT solution knowledge and experience. We can evaluate your current situation and determine whether this approach to automation makes sense for your organization. Additionally, we can connect you with automation consultants and suppliers in our partner network.

With advanced tools, our advisors can rapidly generate objective comparison matrices illustrating how your options stack up against each other. Overall, we can simplify the shopping around process and make it much easier to find the best products in complex marketplaces.

To learn more and connect with our advisors, please call 877-599-3999 or email sales@stratospherenetworks.com.

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