Tech Talks: Stay Connected With Advanced Cloud Communication Solutions

A person reaches out from a dark background with their hand palm up and holding a glowing blue cloud with four pairs of icons symbolizing people hovering around its edges.In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in-person training from these suppliers. Our Tech Talks blog series offers a snapshot of these educational sessions.

At a time when many of us are still maintaining social distance while doing our jobs, having technological tools in place to facilitate collaboration among staff members working from home is essential. If you’re looking for advanced enterprise communication tools to help your team stay productive and connected no matter where they are, you might want to consider solutions from a supplier our team of trusted advisors met with recently.

This provider has more than 20 years of experience delivering cutting-edge technological products to businesses across the nation and is an established leader in the cloud communication solution space. Here’s what you should know about this supplier, their most notable offerings and how they can help your company maintain the best possible performance and gain a competitive edge.

Provider Overview

Since the company’s founding about 25 years ago in the Midwest, this supplier has grown to become a $1 billion per year IT services provider that empowers businesses across the U.S. with reliable end-to-end communication solutions. They maintain over 200 partnerships across the IT space and serve upward of 2,400 customers across all industries. Their portfolio of marketing-leading services and solutions includes Unified Communications as a Service (UCaaS)contact center, Network as a Service (NaaS), consulting services, IT infrastructure and more.

Featured Offerings

This supplier offers a range of reliable and secure cloud and networking solutions to meet the needs of modern businesses that seek to empower distributed teams and deliver an exceptional customer experience. Here are a few products from their portfolio that might make a difference for your company.

    • Omnichannel Contact Center as a Service (CaaS): Through a longstanding partnership with Cisco, this provider can give your business comprehensive cloud-delivered contact center functionality, all without the need for steep capital investments. You’ll gain the ability to easily scale up or down to accommodate fluctuations in demand and staffing, in addition to features like in-depth analytics and intelligent call routing to drive better performance and support great customer service.
    • UCaaS: Cloud phone systems are currently more popular than ever due to their flexibility and accessibility. This supplier can help with the implementation and management of a Cisco UCaaS solution that meets all of your telecom requirements and accommodates mobile and remote workers.
    • NaaS: Contain costs while maintaining the highest possible level of cybersecurity and enhancing performance with NaaS. This supplier offers 24/7 proactive monitoring, management and the ability to securely connect multiple sites.

If you’d like to learn more about cloud communication solutions from this supplier, please contact our team of trusted advisors. We have experience working with cloud products and services from a wide range of providers in our partner network and can provide you with detailed comparison matrices showing you how your options stack up against each other. Additionally, because of our price parity guarantee, working with us won’t cost you any more than going directly to the supplier.

For more information, feel free to give us a call at 877-599-3999 or email

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