Tech Talks: Turn Cisco Phone Systems, Skype for Business Into Full UCaaS Solutions

unified communications and business connections illustration showing a web of connected people with city in the background.In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in-person training from these vendors. Our Tech Talks blog series offers a snapshot of these educational sessions.

Is your company searching for a cloud-based Unified Communications (UC) platform? If you’ve already invested in Skype for business or Cisco phone systems, you can potentially build on those solutions to gain comprehensive UC as a Service (UCaaS) capabilities. Our team of expert trusted advisors sat down with representatives from this cloud-based communication and collaboration platform provider to discuss the details and business benefits of their offerings. Here’s some key information you should consider if you’re seeking a solution to enhance how your team members connect with clients and colleagues.

Provider Overview

Headquartered in Chicago, this provider has more than 15 years of experience designing, installing, supporting and managing collaboration and communication solutions. They specialize in crafting and implementing UCaaS solutions that are customized to meet unique business needs and that integrate with your pre-existing apps and IT infrastructure. This supplier is a Cisco Gold Partner and a Microsoft Gold Partner.

Featured Offerings: Cisco and Microsoft UCaaS Solutions

This vendor delivers leading enterprise-grade UCaaS solutions to help build better connections between coworkers, clients and partners. The following are just a couple of their most notable offerings that you might want to consider:

Cisco UC solution: If you already have an on-premise Cisco phone system, this vendor can assist you in moving it to the cloud and turning it into a cloud-based UC platform, built specifically with your organization’s objectives in mind. This solution’s features include communications gateways, call control and cloud-delivered apps – and it comes with numerous advantages, such as greater productivity and lower costs.

Skype for Business UC solution: For companies that already have Skype for Business, there’s the option to turn it into a full-blown UCaaS solution that meets all of your communication needs. This hosted service fully integrates with on-premise and hosted Exchange servers to deliver full Microsoft UC platform functionality. Streamline collaboration and boost efficiency with one unified interface for presence, instant messaging, voice, audio, video and web conferencing. Additionally, the vendor offers a Microsoft Direct Routing solution for businesses with Teams.

Do You Have Multiple Locations, With Some Wanting to Remain with Cisco and Some on Skype for Business/Teams?

If you have more than one site and want some locations to leverage Microsoft for their UC platform while others use Cisco, this supplier can integrate the two and allow for that set-up. If you aren’t sure about which route to take, they also provide Unified Communications consulting and cloud readiness assessments to assist you in pinpointing the ideal path for your business.

If you’d like to learn more about these products, don’t hesitate to contact our team of senior trusted advisors. We work with a wide range of different cloud solution providers, which allows us to offer objective insights to clients shopping around for a platform that fulfills their individual requirements. Additionally, due to our price parity guarantee, it doesn’t cost you any more to work with us than it would to go directly to the supplier. Find out more about our advisory services today by calling 877-599-3999 or emailing

Contact Us

We will handle your contact details in line with our Privacy Policy. If you prefer not to receive marketing emails from Stratosphere Networks, you can optout of all marketing communications or customize your preferences here.