Tech Talks: Boost Productivity With Teams, Cisco Unified Communications Solutions

A smartphone screen showing the icons for videoconferencing apps, including Microsoft Teams.In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in-person training from these suppliers. Our Tech Talks blog series offers a snapshot of these educational sessions.

Cloud collaboration and communication platforms have become essential for businesses looking to drive productivity and deliver exceptional customer experiences in a work-from-anywhere, increasingly digital world. If you’re interested in implementing leading unified communications (UC) solutions from providers like Microsoft and Cisco, one of our partners can voice-enable Teams or implement Cisco UC to help your team stay connected and work efficiently from any location. Here’s a brief overview of key details you should know about this supplier and what their products can do for your business.

Provider Overview

This Illinois-based supplier has more than 20 years of experience providing best-in-class collaboration and communication solutions to businesses of all sizes. Their comprehensive portfolio includes networking, contact center and telephony solutions from leading providers, including Microsoft and Cisco. The supplier’s in-house team can assist companies in identifying cloud-based products that meet their specific needs and ensure optimal performance with implementation and support services for market-leading collaboration and communication platforms. Additionally, their in-house team can integrate cloud solutions with your organization’s current critical business applications and IT infrastructure.

Featured Offerings: Reliable Cloud Collaboration Solutions

This provider’s portfolio includes some of the top cloud-delivered UC solutions available today. Their team can assist you with cloud migration and deploy advanced collaboration and communication tools to enhance CX for your company. Here are a few of their most notable offerings:

    • Teams hosted direct routing: This is a cost-effective alternative for organizations that opt not to leverage Microsoft as their carrier or don’t want to install on-prem SBC appliances.
      • 99.999 percent uptime
      • Unlimited domestic calling available
      • Metered international calling
      • Financially backed SLA
    • Cisco UC: Leverage leading technology from Cisco and enjoy the accessibility of the cloud with this UC as a Service (UCaaS) solution.
      • Omni-channel contact center features
      • Full UC features
        • Voice
        • Video calling
        • Presence
        • Web chat
        • Unified messaging
      • Enterprise-grade IP telephony
      • High-definition video conferencing and screen sharing

If you’d like to learn more about unified communications solutions from this supplier and others in the UC space, our trusted technology advisors are available to assist you. We leverage advanced tools as well as extensive experience working with cloud communications offerings from providers in our extensive partner network to simplify the shopping-around process, saving our clients a significant amount of time and money they would have spent researching products, arranging demos and otherwise gathering info on their own.

Our team can quickly produce comparison matrices to illustrate how all your options stack up against each other and make it easy to identify the best products for your business. Additionally, with our price parity guarantee, working with us won’t cost you any more than going directly to the supplier.

Learn more about our advisory services and connect with our team today by calling 877-599-3999 or emailing

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