What’s your team’s artificial intelligence quotient (AIQ)?

A lightbulb containing a brain and "AI," representing artificial intelligence. In the 1999 book “The Pragmatic Programmer: From Journeyman to Master,” software development expert Andy Hunt wrote, “Tools amplify your talent. The better your tools, and the better you know how to use them, the more productive you can be.”

Although that quote predates the recent proliferation of generative artificial intelligence (or genAI), Hunt’s insight still applies to AI strategy in 2024. If you’re a business leader considering how to achieve as much as possible with AI, it’s essential to remember that finding high-quality artificial intelligence solutions is only one piece of the puzzle. Having the world’s best AI on your side won’t matter if your team doesn’t know how to utilize it properly.

To minimize risks and maximize your AI ROI (return on investment), you’ll need a team with a high artificial intelligence quotient or AIQ.

What is AIQ?

While AIQ originally described an AI solution’s abilities, the term’s definition has changed to a measurement of how ready an organization is to deploy AI, according to the ITPro article, “What is AIQ and why is it important?

In an April 2024 paper published by SSRN (formerly Social Science Research Network), researchers from the Massachusetts Institute of Technology (MIT), Sun Yat-sen University, Guangdong University, and Tsinghua University define AIQ as “a person’s ability to use AI to perform a wide variety of tasks.” Based on five studies, the researchers found it’s possible to calculate AIQ by evaluating a person’s performance on various tasks completed with ChatGPT or another artificial intelligence tool.

Someone with a high AIQ demonstrates skill in the realm of bolstering the unique strengths of AI and humans while simultaneously minimizing the impact of their weaknesses, according to the researchers. This measure of AI-related competence encompasses skills such as the following:

  • Identifying ways in which humans and AI complement each other
  • Determining which tasks to delegate to AI
  • Incorporating the output of AI
  • Refining all the above tasks and processes

Why AIQ matters

Understanding your team’s AIQ is vital if you want to determine whether your organization is ready to implement and realize the full potential of artificial intelligence solutions, according to ITPro. To mitigate the risks associated with AI while paving the way for the best possible results, you should consider AIQ before moving forward with any initiatives focused on artificial intelligence.

How to increase your team’s AIQ

One option for increasing your team’s AIQ is hiring new staff members with high-level expertise in the realm of artificial intelligence. However, data released earlier this year by Aberdeen Strategy & Research showed that most companies (68 percent) have experienced difficulty attracting the talent needed to manage artificial intelligence tools, according to Spiceworks.

Fortunately, businesses can raise their AIQs without hiring new employees. You can train your current staff members – and assessing AIQ can be the first step toward upskilling your team. Gaining an understanding of AIQ can lay the groundwork for the development of training programs for workers, according to the SSRN research paper.

Once you know your team’s artificial intelligence quotient, you can create and administer a training program that addresses their specific opportunities for improvement, according to ITPro. Communicate your objectives to your employees, ask for feedback on the training program, and encourage peer coaching. For example, if one of your staff members has mastered a particular AI tool, they can give a presentation to the rest of the team offering tips and tricks.

If you want expert guidance as you begin your AI journey, our trusted technology advisors would be happy to help. We have experience assisting organizations with AI solution deployment and maintain partnerships with leading AI suppliers. Our portfolio includes conversational and generative AI offerings for a wide range of use cases and departments:

  • Workflow automation
  • Call center/contact center operations
  • Customer service
  • Sales and marketing
  • Human resources
  • IT support
  • Facilities

Start now by visiting our AI for businesses page, calling 877-599-3999 or emailing sales@stratospherenetworks.com.

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