The renowned conductor and composer Leonard Bernstein advised, “To achieve great things, two things are needed: a plan and not quite enough time.” While it seems like there’s never enough time to catch up with new and emerging technologies, you can still position your business for success with a well-researched IT roadmap.
With 2025 fast approaching, now is the time to update your technology strategy if you haven’t done so already. If you’re wondering how to build an IT roadmap, our team of trusted technology advisors has extensive experience charting ideal trajectories for organizations across all industries based on their unique needs, goals, and pain points – in addition to the latest IT solution marketplace data.
Here are some critical factors to consider as you update your IT roadmap to pave the way for success in 2025 and beyond.
1. Your organizational objectives.
Your technology roadmap should support your overall organizational objectives for 2025 and beyond. For instance, if you want to improve employee and customer experiences (EX and CX) to achieve lower turnover and higher revenue, your IT roadmap might include migrating to a cloud contact center platform powered by artificial intelligence (AI) that assists agents and supports self-service for customers.
2. Necessary upgrades and replacements.
If any of the technologies you currently rely on are outdated or due to reach end of support in 2025, your IT plan for the new year should incorporate replacing and upgrading that infrastructure. For example, Microsoft will terminate support for Windows 10 after October 14, 2025. Now is the time to set hardware replacements and renewals and application upgrades in motion to ensure you won’t experience any downtime or security issues.
3. Your artificial intelligence strategy.
Investing in AI is essential if you want to increase productivity, boost revenue, and stay ahead of the game in the realm of IT and in the business world in general during the upcoming year. IBM’s AI in Action 2024 report found that two-thirds of AI leaders (i.e., the top 15 percent of survey respondents) reported that artificial intelligence had already increased their revenue growth rate by more than 25 percent.
The report also notes that 85 percent of those identified as leaders follow an AI roadmap. A clearly defined strategy is vital for success, so be sure to incorporate your artificial intelligence plans into your 2025 IT roadmap. If you’re not sure where to begin, our AI solutions for businesses page can serve as a starting point.
4. Upskilling and training your staff to maximize your ROI for new tech.
To get as much as possible out of your investment in new technologies like artificial intelligence, you should plan on training your team members. While you could search for new talent, there’s a skill shortage: Data released by Aberdeen Strategy & Research earlier this year indicated that 68 percent of companies had trouble hiring professionals with the skills needed to manage AI tools, according to Spiceworks.
IBM reports an overall tech talent shortfall, and ISC2 has sounded the alarm about a growing cybersecurity workforce shortage that has persisted for years. If you want to keep up with the evolving IT landscape, you should consider adding outsourcing and/or reskilling and upskilling current staff members to your technology roadmap.
5. AI-fueled cybersecurity threats.
Fueled by generative AI (genAI) that has supercharged phishing and other hacking attempts, the relentless onslaught of increasingly sophisticated cyberattacks shows no signs of abating in 2025. Sixty-one percent of organizations fear AI-backed attacks compromise sensitive data, and 33 percent have trouble staying up-to-speed on rapid changes in the IT security technology and threat landscapes, according to a Palo Alto Networks report on cloud-native security.
To minimize your risk level and effectively combat new and evolving threats, it’s vital to incorporate cybersecurity solutions and strategy updates as part of your technology roadmap for the coming year. If you want to jumpstart your search for the best IT security solutions for your business, start by completing this free assessment.
If you want expert input on your 2025 IT roadmap, our advisors would be happy to help. We can draw on our 20+ years of IT and telecommunications experience and in-depth knowledge of tech solutions and marketplace trends to chart the best possible course for your company.
Take the first step toward achieving your 2025 IT goals today by calling 877-599-3999 or emailing sales@stratospherenetworks.com to connect with our team of trusted technology advisors.
