To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more
Cisco Webex vs. Zoom: Which UCaaS platform is better for your business?
If you’re considering migrating your phone system to the cloud or switching to a new Unified Communications as a Service (UCaaS) platform in the near future, you might feel overwhelmed by the vast and constantly changing UCaaS solution marketplace. With … Read more
4 signs your business needs managed Contact Center as a Service (CCaaS)
Are you getting as much value as possible from your Contact Center as a Service (CCaaS) solution without overworking your in-house team members? If you aren’t confident answering “yes” to that question, your business might benefit from partnering with a … Read more
How to supercharge social media marketing with AI
Have you ever changed your mind about a brand because of a social media post? Maybe a glowing endorsement in your feed inspired you to try a company’s products. Alternatively, a scathing critique might have led you to steer clear. … Read more
Tech Talks: Conversational AI platform boosts conversions by 20% with real-time agent coaching
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more