Trying to stay up-to-speed on new technology can seem impossible with how rapidly it evolves. You might feel like Sisyphus, doomed to repeat the same task (upgrading your IT systems) over and over again.
However, failing to replace old solutions frequently has serious consequences for businesses, regardless of size or industry. Outdated technology can prove costly for your company in the following key ways.
1. Lower productivity.
Older solutions tend to be slower and experience more outages and issues, slowing your end users down. G2’s 2019 State of Software Happiness Report found that 62 percent of employees felt they weren’t reaching their full potential because of bad software. Additionally, depending on the system (e.g., an on-site PBX), outdated tech could make it difficult for your team members to stay connected with colleagues and clients when working from home or away from their desks for any reason.
2. Greater likelihood of experiencing a data breach.
Relying on older solutions makes you more vulnerable to hacking and data breaches. The 2020 Kaspersky Global Corporate IT Security Risks Survey found that 65 percent of businesses running out-of-date technology had experienced a data breach, compared to just 29 percent of organizations with up-to-date systems. On top of that, running outdated tech increases the cost of a breach by 47 percent for enterprises and 54 percent for small and midsize businesses.
3. Higher turnover rate.
Sluggish and buggy tools can frustrate your employees and inspire them to defect to companies with up-to-date technology. G2’s survey found that roughly a quarter of the employees polled had considered searching for another job because of dissatisfaction with the software they used at their current one.
Similarly, a survey commissioned by Paycom and conducted by OnePoll found that 77 percent of respondents were frustrated with the technology they use at work, and 67 percent would accept a reduction in pay in exchange for software and tech twice as good as what they currently use.
4. Worse customer service.
At a time when customer experience is paramount, the last thing you want is a team full of people disgruntled and dragged down by out-of-date tools. If your staff members are busy dealing with downtime and bugs, they won’t have as much time and energy to devote to serving your clients.
Our advisors would be happy to help if you need assistance implementing new technologies and moving away from old systems. With our background in the managed IT and security service space, we’re experts in keeping up with constantly evolving technologies and determining when and how to deploy them.
Our trusted technology advisors can leverage our extensive partner network and objective side-by-side comparison matrices to speed up the process of pinpointing solutions that support your objectives. Once you’ve found your ideal solution, we offer white-glove implementation and project management services to maximize your ROI.
Take the first step toward up-to-date tech today by calling 877-599-3999 or emailing sales@stratospherenetworks.com to talk to our advisors.
