Why Endpoint Security Must Evolve in the AI Era
Is your organization’s endpoint security keeping pace with the rapid evolution of cyber threats powered by artificial intelligence (AI)? As technological advancements drive business productivity, they also introduce new and highly sophisticated attack vectors. Today, endpoints—from laptops to smartphones and … Read more
Dialpad vs. RingCentral: Which CCaaS solution is better for your business?
Is your current contact center solution truly the best option for your business? With how fast the Contact Center as a Service (CCaaS) marketplace changes, keeping track of the top players and staying on top of new developments (e.g., the … Read more
What is AI governance and why does it matter?
Summary AI governance ensures that artificial intelligence is used in a way that’s fair, responsible, secure, ethical and in compliance with any applicable laws and industry-specific regulations. Business leaders must establish and maintain AI governance policies to ensure transparency, privacy, … Read more
Essential artificial intelligence concepts: 10 must-know AI terms for business leaders
Artificial intelligence is quickly becoming part of day-to-day life for many people: The portion of adults in the U.S. who reported ever using ChatGPT nearly doubled between July 2023 and February/March 2025, rising from 18 percent to 34 percent, according … Read more
Dialpad vs. Zoom: Find the best CCaaS solution for your business
Identifying the ideal Contact Center as a Service (CCaaS) solution for your business can be a complicated and labor-intensive process. With so many platforms and providers competing in the marketplace and rankings constantly fluctuating, it’s hard to choose with confidence … Read more