Author Archives: Kevin Rubin

Microsoft 365 News 06-17-2021: New Teams Features Include Live Transcription, Attendance Reports

In Microsoft 365 news this week, the supplier announced the implementation of various new Teams features, including chat bubbles that show on all participants’ screens in meetings, live transcription with speaker attribution, and attendance reports. Keep reading to learn more … Read more >

Why You Should Upgrade Your IT Infrastructure to Multi-Gigabit Technology

High-speed internet has become a necessity these days as businesses increasingly rely on wireless devices and cloud solutions. The adoption of 802.11ac and Wi-Fi 6 (802.11ax) – combined with the deployment of numerous wireless devices and applications – has created … Read more >

Microsoft 365 News 06-10-2021: Supplier to Upgrade Teams ‘Large Gallery’ Layout for Mobile Meetings

In Microsoft 365 news this week, the supplier announced plans to upgrade the Teams “large gallery” layout for mobile meetings to achieve a more optimal user experience. Keep reading for details about that update as well as other new features, … Read more >

6 Reasons to Consider Call Center Outsourcing

A major retailer based in the U.S. needed to make sales and deliver an outstanding customer experience (CX) during the holiday season. The company turned to one of our partners, a call center referral and advisory firm, to find a … Read more >

Microsoft 365 News 06-03-2021: PowerPoint Live in Teams Adds Virtual Laser Pointer, Annotations

In Microsoft 365 news this week, the supplier announced the introduction of additional features for presenters utilizing PowerPoint Live in Teams. Keep reading to learn more about those capabilities as well as other new and updated Microsoft 365 features. New … Read more >

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