Top 10 blog posts to read for Cybersecurity Awareness Month 2024
Halloween isn’t the only big event that defines October. Since 2004, Cybersecurity Awareness Month has also taken place during October to promote knowledge of best practices for optimal IT security, according to the Cybersecurity and Infrastructure Security Agency (CISA). After … Read more
5 things you should know about Microsoft Dynamics 365 Contact Center
Fueled by a growing focus on customer experience (CX) and the rise of remote work, the Contact Center as a Service (CCaaS) marketplace is expanding at a rapid rate. Between 2023 and 2030, the CCaaS market is expected to grow … Read more
GoTo vs. RingCentral: Which UCaaS platform makes more sense for your business?
If you’re contemplating migrating from an on-premises PBX to a cloud phone system or switching from your current Unified Communications as a Service (UCaaS) solution to another platform, you might feel overwhelmed by the UCaaS marketplace. Considering the number of … Read more
How to identify AI-generated phishing emails
An employee at a multinational finance firm received an email that appeared to be from the company’s chief financial officer (CFO) instructing the recipient to participate in a confidential transaction, according to CNN. The worker initially suspected fraud, but a … Read more
How to stop overspending with SaaS license management
The saying “use it or lose it” is usually a warning. However, in the world of Software as a Service (SaaS) licenses, it’s a philosophy for financially savvy business and IT leaders. One analysis of 6 million customer devices found … Read more