Zoom vs. Microsoft Teams: Which UCaaS solution is better for your business?
Do you want to migrate your phone system to the cloud or switch to a better Unified Communications as a Service (UCaaS) offering but don’t have the time to conduct in-depth research? With so many players active in the rapidly … Read more
Webinar recap: How generative AI is impacting the future of cybersecurity
A carrot farm. A chocolate factory. An egg distributor. What do all these businesses have in common? They’re all clients that the security solutions supplier eSentire has taken on in recent years. “Everybody needs security today,” said John Moretti, a … Read more
Windstream vs. Spectrum: Which UCaaS platform is better for your business?
Are you ready to migrate from an on-premises phone system to a cloud solution? Or are you unhappy with your current Unified Communications as a Service (UCaaS) platform and want to switch providers? Given how many players are active in … Read more
7 questions to ask before integrating UCaaS and CCaaS
How many applications do you currently have open on your work device? Many of us spend our days flitting from one program to the next as we check emails, chat with colleagues, attend meetings, and perform other tasks. However, switching … Read more
Want a 10X performance boost? Consider contact center automation
A telecommunications service provider in Finland had grown and wanted to deliver better customer service without hiring additional staff members. To enhance customer experiences (CX) without adding employees, the company turned to a robotic process automation (RPA) solution in our … Read more