Author Archives: Steve Melchiorre

Tech Talks: Secure your Microsoft environment for $14 per user

To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more >

Tech Talks: Increase revenue per agent by 17% with contact center AI for accent translation

To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more >

Tech Talks: Reduce inbound calls by 50% with AI-powered CCaaS

To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more >

Tech Talks: Save 80+ hours per week with IT service management software

To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more >

3 key ways to enhance your cloud strategy with generative AI

The idiom “two heads are better than one” reminds us that teaming up typically facilitates faster and more effective problem-solving. Similarly, if you want to achieve the best business outcomes, you can benefit from combining two types of technology: generative … Read more >

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