Tech Talks: Managed service provider simplifies stressful ERP migrations
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based … Read more
Tech Talks: AI-powered contact center automation solutions support enhanced CX, EX
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based … Read more
Tech Talks: Boost productivity by 400% with contact center speech analytics
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. … Read more
How to provide more personalized customer service with the right technology
When you log in to Netflix or Amazon, your home page is anything but generic. These companies offer viewing and shopping recommendations based on your tastes and past purchases. This strategy is called hyper-personalization and has become the hallmark of … Read more
Tech Talks: Increase first-call conversions by 79% with branded calling
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based … Read more