Author Archives: Steve Melchiorre

Tech Talks: Cloud Contact Center Platform Supports Exceptional Agent, Customer Experiences

In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various … Read more >

Why Zero Trust Has Become the Go-To Framework in Today’s World of Hybrid Work

When many offices abruptly shut down and sent workers homeĀ at the beginning of the pandemic, it became much more difficult for cybersecurity professionals to safeguard corporate networks. Taking advantage of weak points in hastily launched remote work infrastructure, cybercriminals ramped … Read more >

Tech Talks: Cloud Contact Center Platform Drives Efficiency for Small Businesses

In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various … Read more >

It’s Time to Review Your Disaster Recovery Plan

If you couldn’t access your most critical applications and data for an hour, how much would it cost you? For a high-priority application, an hour of downtime costs approximately $67,651, according to theĀ Veeam 2020 Data Protection Trends Report. Given that … Read more >

Tech Talks: Boost Productivity With Teams, Cisco Unified Communications Solutions

In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various … Read more >

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