Why you need project management services to maximize cloud solution ROI
A financial services organization and Fortune 100 company with locations worldwide had an outdated on-premises phone system and contact center solution. The company’s leaders reached out to our technology advisors for assistance. After evaluating various cloud contact center software suppliers … Read more
A CEO’s 2023 outlook: 5 key insights for the year ahead
The prominent physicist Niels Bohr observed, “Prediction is very difficult, especially if it’s about the future.” As we consider the year ahead, it’s certainly impossible to say without a doubt what 2023 has in store for us. If anything, the … Read more
Why you need IT advisors who question the status quo
The actor, director and writer Alan Alda once advised, “Your assumptions are your windows on the world. Scrub them off every once in a while, or the light won’t come in.” Especially as you reflect on 2022 and consider your … Read more
Still haven’t adopted a zero-trust strategy? Here’s why you should ASAP
In some contexts, it makes sense to give people the benefit of the doubt instead of regarding them with suspicion. However, in the realm of IT security, skepticism is the way to go, especially when cybercriminals are running rampant. If … Read more
How business leaders can use technology to increase employee engagement
First, the Great Resignation made headlines. Now everyone’s talking about “quiet quitting,” or silently ceasing all efforts to go above and beyond your job description. In any case, it’s clear that many people aren’t satisfied with their jobs these days. … Read more