Tech Tips from the President

A major retailer based in the U.S. needed to make sales and deliver an outstanding customer experience (CX) during the holiday season. The company turned to one of our partners, a call center referral and advisory firm, to find a … Read more >

In Microsoft 365 news this week, the supplier announced the introduction of additional features for presenters utilizing PowerPoint Live in Teams. Keep reading to learn more about those capabilities as well as other new and updated Microsoft 365 features. New … Read more >

A privately-owned financial services firm had relied on us for managed IT services for more than six years when they requested additional assistance in securing sensitive data and complying with industry-specific requirements. Because of the highly sensitive nature of the … Read more >

In Microsoft 365 news this week, Microsoft announced plans to alter the Outlook feedback submission process. The supplier also announced new and updated features for Teams, Lists, SharePoint and other apps. Keep reading for details. New Features Microsoft Teams admin … Read more >

It can make phone calls and remember faces. It can translate for you and even drive a car. Artificial intelligence (AI) is increasingly prevalent in our daily lives. In addition to taking over routine tasks and making life easier for … Read more >