A financial services organization and Fortune 100 company with locations worldwide reached out to our team to replace an outdated on-premises phone system and contact center solution. Our consultants carried out a comprehensive Contact Center as a Service (CCaaS) evaluation … Read more
Top 6 benefits of cloud contact center software for small businesses
A growing ophthalmology practice in Florida with 125 employees and five locations needed a phone system to efficiently direct approximately 900 callers daily to the right staff members. The CEO of the practice researched cloud solutions and reached out to one … Read more
Tech Talks: SASE cloud solution supports secure application access from any location
To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution … Read more
5 key cloud phone system benefits for transportation companies
A Fortune 500 transportation company with over 40,000 employees and nearly 800 locations decided to swap their legacy phone system for a modern Unified Communications as a Service (UCaaS) platform. Their on-site PBX was outdated, expensive to maintain and upgrade, … Read more
Tech Talks: Managed IT service provider drives productivity with network design, deployment, management
To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution … Read more