Stratosphere Networks Blog

How to ensure remote workers follow security guidelines: 4 tips for cybersecurity policy compliance

You’ve probably heard the proverb, “You can lead a horse to water, but you can’t make it drink.” Similarly, you can mandate that your remote workers undergo security awareness training, but if they aren’t properly motivated to comply with your … Read more >

4 Cisco Meraki smart workplace technology solutions to contain costs, increase sustainability and more

As technology advances, our homes and workplaces have become increasingly intelligent, occupied by “smart” internet-connected devices capable of monitoring occupancy, temperature, air quality and other aspects of the internal environment. The number of Internet of Things (IoT) devices worldwide is … Read more >

Your guide to digital customer experience: How to deliver a cohesive omnichannel DX

If you’ve arranged for food delivery through an app, bought household essentials or gifts online, or bantered with a corporate account on social media, you’ve had a digital experience (DX). Every interaction between a customer and a business that takes … Read more >

Why your contact center needs workforce engagement management (WEM) tools

Imagine you’re having problems with a product and need to contact the manufacturer for assistance. Which customer service representative would you choose: one who listens attentively and seems eager to solve your issue or a bored, disengaged agent who seems … Read more >

Tech Talks: Supplier serves as a single source for network, overlay solutions, managed services

To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution … Read more >

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