You’ve probably heard the saying, “You can’t take it with you,” which cautions against hoarding wealth and possessions you’ll ultimately leave behind. In line with that perspective, many people would rather make memories than acquire objects. The majority of consumers … Read more
How cloud adoption can help businesses dealing with the Great Resignation
Are you struggling to find and retain skilled staff members? If so, you’re far from alone. Many businesses have lost workers during the Great Resignation: This April marked the 11th consecutive month that more than 4 million Americans quit their … Read more
How to ensure a smooth UCaaS deployment
An Illinois-based power company with multiple locations was having issues with their phone system. Their on-premises infrastructure was outdated and couldn’t support their remote and mobile staff members. The company turned to our trusted technology advisors to find a Unified … Read more
3 common misconceptions about Contact Center as a Service (CCaaS)
You shouldn’t believe everything you hear. That includes rumored reasons to avoid migrating from an on-premises contact center solution to a Contact Center as a Service (CCaaS) solution. In recent years, cloud contact center software has exploded in popularity due … Read more
Tech Talks: Enhance CX with cutting-edge mobile engagement technology
To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution … Read more