Stratosphere Networks Blog

How chatbots improve customer experience (CX)

As you read this blog entry, it won’t be long before a speech bubble pops up on the lower right side of the screen, greeting you and asking if you need help. Chatbots like this have become commonplace on corporate … Read more >

Tech Talks: Contain costs with AI-Powered cloud communication solutions

To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution … Read more >

Dealing with a labor shortage? Here’s how to boost productivity without hiring more staff

The pandemic has inspired many people to rethink their lives, including their professional trajectories. During the fourth quarter of 2021, 44 percent of employees were either actively seeking new jobs or anticipated doing so during the first few months of … Read more >

4 common CRM mistakes to avoid during selection and implementation

You’ve probably heard the saying, “It’s who you know, not what you know.” Typically, advisors dispense this bit of wisdom to professionals seeking career success. However, the idea that relationships matter more than industry-specific skills and knowledge can also apply … Read more >

Why you’re making a mistake if you don’t have multi-layered cybersecurity

What do onions and effective cybersecurity programs have in common? If you answered that they both have layers, you’re correct. As cybercriminals launch increasingly complex and relentless attacks against all kinds of businesses, combating those evolving threats across all aspects … Read more >

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