Imagine you’re having problems with a product and need to contact the manufacturer for assistance. Which customer service representative would you choose: one who listens attentively and seems eager to solve your issue or a bored, disengaged agent who seems … Read more
Tech Talks: Supplier serves as a single source for network, overlay solutions, managed services
To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution … Read more
Want to deliver a better customer experience? Look into SD-WAN
An Illinois-based power company had an on-premises phone system that was out-of-date and couldn’t support mobile and remote workers. Our trusted technology advisors conducted an analysis and found that a Unified Communications as a Service (UCaaS) platform would cost less … Read more
Tech Talks: Managed Desktop as a Service (DaaS) supports secure remote, hybrid work
To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution … Read more
Tech Talks: Improve CX with next-gen customer relationship management software
To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution … Read more