To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution … Read more
Why you need to tear down your data silos
The ancient Greek storyteller Aesop coined the famous phrase, “United we stand, divided we fall.” Although the world has changed drastically since the first utterance of that wisdom, it applies today – even (or especially) in the realm of data … Read more
Case study round-up: Identifying ideal Contact Center as a Service (CCaaS) software with trusted advisor services
Having more options might sound like a good thing. However, research has shown that a more extensive selection makes it harder to choose and can lead you to make less favorable decisions, according to the article “Too Many Choices: A … Read more
Want a stellar CX? Start by enhancing the employee experience (EX)
In May 2021, Twitter user Devita Davison shared several photos of signs taped to windows and order boxes at fast food restaurants. “Due to NO STAFF WE ARE CLOSED,” one sign states. Another declares, “We all quit!! CLOSED!!” Others responded … Read more
Tech Talks: Mobile expense management solution can cut monthly costs by 40%
To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution … Read more