In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in-person training from these suppliers. Our Tech Talks blog series offers a snapshot of these educational sessions.
A ministry with a nationwide presence needed to quickly deploy a solution that would allow contact center agents to perform their professional duties from home, including answering calls and accepting donations and payments. With a wireless workspace platform from one of our trusted partners, the agents got access to the applications, files and capabilities necessary to do their jobs remotely, all in a single secure platform.
If you’re looking to accommodate a distributed team and promote productivity from anywhere, you should consider this supplier’s virtual office offering. Available by subscription, this product will help you attract and retain top talent in today’s work-from-anywhere world while also delivering customer experience (CX) applications and avoiding the complex set-up process required for traditional Desktop as a Service (DaaS) platforms.
Our trusted technology advisors recently met with representatives of this supplier to go over the features and advantages of their wireless workspace. Here’s some essential information to keep in mind about the provider and how their next-gen DaaS product addresses modern business challenges.
Provider overview
Based in Sweden and founded in 1876, this information and communication technology solution supplier maintains a wide-ranging portfolio that includes digital services, telecom networks, managed IT and telecom services, and emerging technologies (such as edge computing, Internet of Things, AI and 5G). This provider employs more than 100,000 highly skilled staff members globally and serves clients in over 180 countries. With 57,000 patents and 26,000 professionals focused on research and development, they’ve earned a reputation as a leading source of intuitive technology products and services that scale easily.
Featured offering: Wireless workspace for distributed teams
This supplier’s next-gen DaaS platform aims to enable businesses to support hybrid and remote teams and keep staff members happy during the era of the “great resignation.” Built on the Microsoft Azure backbone, the wireless workspace can benefit your organization in the following ways:
- Gives end users access to a secure cloud-delivered virtual workspace from any device
- Enables BYOD and eliminates the need to provision laptops and other hardware
- Offers optimized video and media traffic within the workspace, supporting Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS)
- Simplifies set-up, onboarding, offboarding and desktop management
- Includes built-in security features such as multi-factor authentication, zero-trust, firewall, Azure AD authentication, and more
- Streamlines software management with centralized app licensing and automatic patching and updates
The supplier also offers professional set-up services to ensure easy deployment – with no IT expertise required on your end.
If you’d like to learn more about IT solutions from this supplier and others in our partner network, our trusted advisors can leverage their extensive experience and advanced tools to efficiently identify offerings that align with your needs and goals. Additionally, working with us won’t cost you more than going straight to the provider because of our price parity guarantee.
Learn more about our advisory services today by calling 877-599-3999 or emailing sales@stratospherenetworks.com.
