Tech Talks: Managed IT services promote productivity, profitability

A circle that says "IT" in the middle of a glowing blue background.To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in-person training from these suppliers. Our Tech Talks blog series offers a snapshot of these educational sessions.

The new CFO of a non-profit organization based in Washington, D.C., realized IT spending was out of control due to outdated and overly complicated infrastructure. The non-profit had numerous layers of software and hardware, including third-party applications from various suppliers. Frustrated with the older solutions, employees downloaded free apps to complete their work efficiently, creating new points of vulnerability from a security perspective.

The organization turned to one of our partners, a leading managed service provider (MSP), for assistance. After auditing the client’s environment, our partner’s IT services team helped them migrate out-of-date technology to the cloud. The new cloud solutions proved not only more affordable but also more secure and intuitive for end users. Ultimately, the service provider helped the non-profit cut their IT budget from over $1 million annually to approximately $450,000.

That’s just one example of the significant impact the right managed IT service provider can have on your business. Our technology advisors recently met with our partner’s sales team to review their key differentiating characteristics and portfolio of IT services. If you want to stop overspending on technology while improving performance and security, consider the following crucial details about this supplier’s background and what they can do for your company.

Provider overview

Based in Virginia and founded in 2004, this provider ranks among the top 30 MSPs in the U.S. due to their ability to assist businesses with complex IT challenges. In addition to their headquarters, they maintain regional offices in the Midwest, Rocky Mountains, and Northeast. Their 410+ full-time employees serve clients from nine offices nationwide, focusing on small businesses and mid-market companies. In addition to managed IT services, they offer cybersecurity, IT consulting, communication and collaboration, managed cloud, Apple, and Microsoft services. They maintain partnerships with leading tech suppliers, including AWS, Fortinet, Google, Oracle, Datto, Dell, Cisco, and Adobe.

Featured offerings: Managed IT services

With proactive information technology services from this provider, your business can achieve new levels of productivity and efficiency while eliminating unnecessary spending. Their managed IT services include the following:

  • 24/7/365 unlimited service desk
  • Apple and Microsoft specialist services
  • On- and off-boarding
  • On-site support
  • Procurement (hardware and software)
  • Managed endpoint detection and response
  • Managed DNS, anti-virus, and anti-spam
  • Advanced security services
  • Strategic guidance
  • Network and server monitoring
  • PC and Mac workstation maintenance
  • Dedicated account manager for your business 

Our trusted advisors can assist you if you want to learn more about managed IT services from this provider and others in the marketplace. With our extensive experience in managed services, expansive partner network, and access to advanced tools for creating objective comparison matrices, we can significantly reduce the time and funds it will take you to identify the ideal MSP for your business. On top of that, our price parity guarantee means that working with us won’t cost you more than going straight to the supplier.

Take the first step toward greater efficiency, productivity and profitability today by calling 877-599-3999 or emailing to schedule a 15-minute consultation with one of our advisors.

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