To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in-person training from these suppliers. Our Tech Talks blog series offers a snapshot of these educational sessions.
A roofing product distributor needed to replace wireless access points at over 170 branch locations. Additionally, the company’s technicians had to spend hours traveling to different locations to resolve connectivity problems. The business turned to one of our trusted partners, a leading voice and data solution supplier to address these issues.
Our partner tackled the wireless access points project, achieving significant savings for the client. The IT service provider also resolves problems at all of the client’s branches with emergency technician dispatch. Their techs can quickly go on-site to repair equipment as well as trace cables, troubleshoot, run new lines, and perform any other required tasks to keep the client’s sites up and running.
With our partner handling IT management, the client no longer needs to devote resources to sending staff members to branch locations for issue resolution. The company has saved hundreds of hours in labor and enjoys greater efficiency.
That’s just one example of how working with this IT service provider can benefit multi-site companies. During a recent meeting with our technology advisors, the provider’s sales team reviewed their portfolio and discussed how they help their clients lower costs and boost efficiency and uptime. If you’re shopping for external IT support, here are some critical details about this supplier that you should know to make a fully informed decision.
Provider overview
This Minnesota-based provider serves large companies with multiple locations nationwide. Since the supplier’s launch in 2005 as a shop focused on cabling and networking solutions for Twin Cities businesses, they’ve grown to support enterprises across the U.S. and Canada. By serving as a single point of contact for multiple IT suppliers, they simplify operations and ensure you only have to deal with one bill for all your information technology needs. By delivering comprehensive data and voice support and assistance for in-house telecom administrators and IT managers, this provider empowers large multi-site organizations to succeed with always-on connectivity at all locations. Their core values include responsiveness, agility, expertise, and accountability.
Featured offering: Enterprise IT services
With IT services from this supplier, your in-house staff will save valuable time and have the opportunity to focus on other strategic projects. Streamline your enterprise technology and contain costs with the following solutions and services:
- Custom solution design to support your objectives
- Wiring
- Configuration
- Troubleshooting
- Break/fix services
- Equipment installation
- 24/7 proactive monitoring from the supplier’s network operations center (NOC)
- Expert project oversight
- On-demand support from skilled technicians
- Connectivity services
- Carrier management
- Broadband aggregation
- SD-WAN
- WLAN
- Structured cabling
- Network management as a service
Our trusted advisors can assist you if you want to learn more about your IT service options. With our background in managed services, extensive partner network, and access to advanced tools, we can save you dozens of hours you’d otherwise spend shopping around on your own. Our advisors can streamline the process of identifying the best solutions for your business and ensure deployment goes smoothly with white-glove implementation and project management services. Additionally, working with us won’t cost you more than going straight to the supplier because of our price parity guarantee.
Get started today by calling 877-599-3999 or emailing sales@stratospherenetworks.com to connect with our advisors.
