Tech Talks: Work Securely From Anywhere With Reliable Unified Communications, Desktop as a Service

An image of a white cloud with lines connecting it to symbols representing different devices (e.g., a laptop and a smartphone) superimposed over a close up of a person typing on a laptop.In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in-person training from these suppliers. Our Tech Talks blog series offers a snapshot of these educational sessions.

It’s become clear that the future of work is hybrid, according to a wide range of sources (such as McKinseyGartner and Forbes). Faced with the prospect of employees fulfilling their professional obligations remotely at least part of the time for the foreseeable future, many businesses that deployed short-term “good enough” solutions at the beginning of the pandemic must now implement more secure products to facilitate productivity from anywhere long-term.

Our trusted technology advisors recently met with representatives of a supplier that offers highly reliable business collaboration and communication solutions that ensure end users can do their jobs effectively regardless of their location. If you’re searching for products that support a secure remote work strategy, you might want to consider the following information about this provider and their accessible and flexible enterprise solutions.

Provider Overview

Based in Pennsylvania and founded in 2007, this supplier seeks to build strong relationships with clients and deliver specialized cloud solutions that streamline collaboration and communication. It partners with leading tech companies such as Microsoft, VMware, Citrix and Cisco to maintain a comprehensive portfolio of products that includes Unified Communications as a Service (UCaaS), contact center solutions, access management, Desktop as a Service (DaaS), and more.

More than 500,000 end users at thousands of enterprises worldwide leverage solutions from this supplier. Notable clients include Marriott, Nike and Dior, among other major companies across industries such as retail, legal, healthcare and finance. With 99.999 percent uptime and a presence in 60 countries and five continents, this provider serves as a dependable technology partner for organizations looking to lay the foundation for lasting success in the digital age. Their offerings also maintain compliance with HIPAA, HITRUST, SOC 2 and PCI DSS.

Featured Offerings: Highly Reliable Communication and Collaboration Solutions

If you have 100 or more seats and need collaboration solutions that integrate seamlessly with systems from leading tech companies like Microsoft and Cisco, this supplier’s products might be a good fit for your business. Here are a couple of notable offerings from their portfolio.

    • Microsoft Teams enterprise voice offering. This solution integrates the Microsoft Cloud with the supplier’s global voice cloud. In addition to all of the standard Teams capabilities, you’ll have access to a wide range of supplemental features.
      • Business SMS
      • SIP phone compatibility
      • Receptionist application
      • Call recording and speech analytics
      • Multi-level auto attendants and hunt groups
      • SSO and MFA
      • DaaS accessibility
      • Business continuity features
      • User management via the web
    • Cisco Webex enterprise voice solution. Build on the collaboration capabilities offered by Webex with enterprise voice features from this supplier. This offering augments Webex’s meeting, messaging and contact center features will all of the same elements mentioned above, from business SMS to web-based user management.
    • DaaS. With virtual desktops, your team members can securely access the data and applications they need to do their jobs on various devices, including smartphones, laptops, tablets and desktop computers. This solution has undergone third-party audits concerning compliance with HIPAA/HITRUST, SOC 2 and PCI.

Our advisors would be happy to assist you if you’d like to learn more about work-from-anywhere solutions from this supplier and others in our partner network. We can leverage advanced tools and draw on our experience deploying various products from a wide range of providers to produce comparison matrices and help you efficiently determine which offerings meet your company’s specific requirements. Additionally, working with us won’t cost you any more than going straight to the supplier because of our price parity guarantee.

For more information about our advisory services, contact us today by calling 877-599-3999 or emailing

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