Why picking up the phone still matters: The value of voice for business communications
When you need to contact a company, what’s your preferred communication channel? Do you dial their customer service number or opt for an alternate method like web chat, texting, or email? In today’s world of omnichannel contact center solutions and … Read more
Tech Talks: Cut overhead costs by 40% with speech analytics
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more
Tech Talks: Enterprise cloud ensures uptime, security, resiliency
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more
Tech Talks: Single platform for UCaaS, CCaaS can boost revenue by nearly 100%
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more
Tech Talks: AI for CX can cut operating costs by millions
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more