Author Archives: Steve Melchiorre

Tech Talks: AI-powered customer service solution helps businesses achieve up to 100% CSAT

To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more >

Tech Talks: Spend up to 60-90% less on IT hardware, maintenance

To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more >

Tech Talks: Multi-channel alert system saves time, ensures peace of mind

To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more >

Tech Talks: AI-powered interactive voice response system can lead to $1M+ in savings

To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more >

A CEO’s outlook for 2025: 8 key insights for IT and business leaders

We all know that hindsight is 20/20. Foresight is a little fuzzier, especially in a space like the IT industry, where it seems like new technologies and trends spring up in an instant. As we look forward from the cusp … Read more >

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