Author Archives: Steve Melchiorre

Tech Talks: Increase first-call conversions by 79% with branded calling

To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based … Read more >

Tech Talks: Conversational AI enhances customer service

To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based … Read more >

Tech Talks: Reduce call center outsourcing costs by up to 55% with the right provider

To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based … Read more >

Tech Talks: Cloud contact center software supplier drives better performance with AI

To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based … Read more >

Tech Talks: Cut costs by up to 40% per month with managed mobility services

To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based … Read more >

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