Author Archives: Steve Melchiorre

Tech Talks: Cut Costs and Improve CX With Call Center Outsourcing Advisory Services

In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various … Read more >

Getting the Most out of Your Microsoft 365 Subscription and the Business Benefits of Going Serverless

Many companies adopt Microsoft 365 just for email and don’t realize what they could potentially get out of the other features and functionalities they’re paying for but not utilizing. Two often overlooked apps you should consider leveraging to your advantage … Read more >

Tech Talks: Intelligent Contact Center as a Service Platform Leverages AI and Automation to Enhance CX

In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various … Read more >

Tech Talks: Maximize Your ROI With Splunk Security Services

In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various … Read more >

How Outsourcing Cybersecurity Can Contain Costs

With more vaccines distributed every day and many businesses reopening, there’s hopefully plenty to look forward to as 2021 continues to unfold and it becomes safe to lift some of our pandemic-related restrictions. However, there’s one area in which companies … Read more >

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