Author Archives: Steve Melchiorre

Tech Talks: Omnichannel Cloud Contact Center Supports Personalized Customer Service

In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various … Read more >

Why You Shouldn’t Trust Up-Front Pricing for Cloud Migration

When you grab a gallon of milk at the grocery store, the price is obvious, and you pay the same as everyone else who picks up that particular product. However, more complex solutions and services don’t work that way. If … Read more >

Tech Talks: Work Securely From Anywhere With Reliable Unified Communications, Desktop as a Service

In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various … Read more >

Tech Talks: Improve Performance With Comprehensive Call Reporting Software

In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various … Read more >

Tech Talks: Cloud Contact Center Platform Enhances CX, Improves Productivity

In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various … Read more >

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