Tech Tips from the President

Considering business fiber internet services? Ask yourself these 4 essential questions first

How much of your job could you do without the internet? If you’re like many office workers, your productivity would plummet if you couldn’t go online. From sending and answering emails to meeting with coworkers via unified communications platforms, many … Read more >

What’s next for AI? 3 notable artificial intelligence trends to watch

Imagine you’re a contact center agent on the phone with a customer trying to resolve an issue with their account. Partway through the conversation, a coworker nudges you and advises you that you’re interrupting the customer frequently and might want … Read more >

Emerging technologies to watch this year: CX solutions, the metaverse and smart spaces

How many technologies do you depend on to do your job today that didn’t exist when you started your career? For instance, instead of traditional desk phones, many of us now have a unified communications app like Microsoft Teams installed … Read more >

Why you should be suspicious of web browser extensions

Many of us rely on one or more browser extensions to make our lives easier. They can help you manage your passwords, block ads, translate text, manage tasks and more. However, as convenient and useful as they might seem, these … Read more >

Microsoft 365 news 02-04-2022: Teams meetings on the web add live captions in all available languages

In Microsoft 365 news this week, Teams meetings in web browsers are adding support for live captions in all available languages. Keep reading for details about that feature and other updates and announcements related to the Microsoft 365 suite. New … Read more >

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