Tech Tips from the President

If you polled a class of kindergartners today and asked them what they want to do when they grow up, it’s doubtful that any of them would say “data entry.” However, many adults nonetheless spend hours entering data and performing … Read more >

How much of your job could you do without the internet? If you’re like many office workers, your productivity would plummet if you couldn’t go online. From sending and answering emails to meeting with coworkers via unified communications platforms, many … Read more >

Imagine you’re a contact center agent on the phone with a customer trying to resolve an issue with their account. Partway through the conversation, a coworker nudges you and advises you that you’re interrupting the customer frequently and might want … Read more >

How many technologies do you depend on to do your job today that didn’t exist when you started your career? For instance, instead of traditional desk phones, many of us now have a unified communications app like Microsoft Teams installed … Read more >

Many of us rely on one or more browser extensions to make our lives easier. They can help you manage your passwords, block ads, translate text, manage tasks and more. However, as convenient and useful as they might seem, these … Read more >