GoTo vs. RingCentral: Which UCaaS platform makes more sense for your business?

If you’re contemplating migrating from an on-premises PBX to a cloud phone system or switching from your current Unified Communications as a Service (UCaaS) solution to another platform, you might feel overwhelmed by the UCaaS marketplace.

Considering the number of options available and how quickly the landscape shifts, identifying the best option for your business can be stressful and time-consuming. That’s where our team of trusted technology advisors comes in. With over 20 years of IT and business communications experience, access to the latest market data, and partnerships with leading suppliers, we can quickly select the best solutions for your business out of dozens of possibilities.

Another valuable element in our advisory arsenal is a tool that rapidly generates detailed comparison matrices illustrating how various products stack up against each other. In this “versus” blog series, we’re sharing some of these matrices to shed light on how leading cloud phone systems compare.

In this blog entry, we delve into how GoTo compares with RingCentral as a UCaaS supplier. Before you review the matrix, here’s some background information to consider about each provider.

UCaaS supplier profile: GoTo

Founded in 2003 and formerly known as LogMeIn, Boston-based GoTo is a leading unified communications and remote IT support solution supplier. The supplier’s UCaaS platform, GoTo Connect, delivers scalable, secure and customizable cloud phone system functionality such as call routing, dial plans, and auto attendants. GoTo Connect combines calling, messaging and meetings and is ideal for small businesses because of its affordability and flexibility. Other notable selling points include speedy deployment, 99.999 percent uptime, highly responsive customer support, bandwidth friendliness, and enterprise-grade security and compliance.

The Stratosphere Networks team is certified in GoTo onboarding assistance. With our extensive GoTo solution knowledge and experience, we’ll ensure implementation goes smoothly. We offer white-glove project management and support services, and our GoTo specialists will make sure you have access to all the features needed to support your organizational objectives. On top of that, we can leverage a proven process to facilitate end user adoption.

UCaaS supplier profile: RingCentral

Based in Belmont, CA, and founded in 1999, RingCentral provides an intuitive and easy-to-deploy UCaaS platform that end users can access via any internet-connected device. This cloud phone system offering is reliable and secure. It also integrates with over 300 business applications, including Microsoft Teams. RingCentral serves businesses of all sizes and across all industries, including but not limited to healthcare, retail, education, and high-tech.

As a RingCentral Certified Delivery Partner, Stratosphere Networks can ensure you have access to all the features needed to achieve your goals and maintain peak performance. We’ll help you get as much as possible out of your investment in RingCentral’s business communications solutions with our white-glove project management, technical design, implementation, integration, network configuration, and monitoring services. Our RingCentral experts will ensure implementation and end user adoption go as smoothly as possible.  

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As a trusted partner of both GoTo and RingCentral, we can objectively assess both options for your business and identify the superior solution for your organization based on your pain points, requirements, and goals.

Start now by calling 877-599-3999 or emailing sales@stratospherenetworks.com. You can also complete our free UCaaS assessment to begin your search.