Stratosphere Networks Blog

Your 2024 IT forecast: 4 technology predictions for the upcoming year

If the 2020s have taught us anything so far, it’s that you can speculate about the future but never know for certain how the timeline will actually unfold. That’s especially true in the realm of technology since it evolves so … Read more >

Want loyal customers? Focus on the ‘how’ instead of the ‘what’

In the early 2000s, I was working in telecommunications alongside Kevin Rubin, the current president and CIO of Stratosphere Networks, when we noticed a major gap in the industry: None of the Avaya partners at the time offered white-glove service. … Read more >

How CMOs and CIOs can join forces to improve CX: 5 ways to enhance collaboration

Trying to deliver outstanding customer experiences without technology is like cooking without any seasoning: While the people you serve might be able to stomach the result, they probably won’t be very impressed or come back for a second helping. In … Read more >

Tech Talks: Save $3M+ on support costs with AI solutions

To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more >

5 key considerations for your 2024 IT roadmap

Benjamin Franklin cautioned, “By failing to prepare, you are preparing to fail.” That quote merits some reflection as we consider the fast-approaching new year. You must carefully chart a course for your company in 2024 to avoid losing your way … Read more >

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