When one of our clients decided to replace their on-premises PBX with a Unified Communications as a Service (UCaaS) solution, they wanted to ensure the highest possible level of voice quality across all locations. To achieve that, the company decided … Read more
Tech Talks: AI CSAT predicts customer satisfaction scores for all calls
To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution … Read more
CMOs can’t do it alone: How to forge better relationships with other C-level leaders
If you’re a marketing executive who still has a long way to go in terms of digital transformation efforts, you’re far from alone. A research study released by MediaSense earlier this year found that only 11 percent of chief marketing … Read more
Disadvantages and advantages of multi-cloud
Most of us have heard the saying, “Two heads are better than one.” In the business world, many organizations have found that two (or more) clouds are better than one. A strategy that involves leveraging multiple public clouds – a.k.a., … Read more
Tech Talks: Simplify cybersecurity, compliance with one easy-to-use platform
To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution … Read more