To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based … Read more
Conversational AI vs. generative AI: What business leaders should know
Since OpenAI unleashed ChatGPT upon the world last year, artificial intelligence (AI) has become the subject of heated discussions and debate. Amid all the speculation about whether AI will take all our jobs and lead to the downfall of humanity, … Read more
Tech Talks: Reduce call center outsourcing costs by up to 55% with the right provider
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based … Read more
Your guide to branded caller ID: How to boost answer rates by 80%
When your phone rings and you glance at the screen and see a strange number, do you answer the call or ignore it? If you prefer not to pick up, you’re in good company: 80 percent of Americans don’t answer … Read more
Tech Talks: Cloud contact center software supplier drives better performance with AI
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based … Read more