Do the benefits of AI outweigh the risks? Most CEOs surveyed (78 percent) agree that the advantages of deploying artificial intelligence overshadow the hazards, according to Gartner. However, it’s undeniable that there are possible downsides to deploying AI. If you’re … Read more
Tech Talks: Minimize costs, maximize value with managed Contact Center as a Service (CCaaS)
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more
5 IT and security recruiting trends to watch
Despite uncertainty about economic conditions, businesses still plan to prioritize technology this year: While 84 percent of companies surveyed in 2023 expressed concerns about a possible recession in 2024, 66 percent still intended to increase IT budgets, according to Spiceworks’ … Read more
Tech Talks: AI-powered Contact Center as a Service (CCaaS) can cut costs by thousands
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers … Read more
Top 5 cybersecurity trends to watch this year
Founding Father Benjamin Franklin famously remarked that “in this world, nothing is certain except death and taxes,” according to the National Constitution Center. If Franklin were alive today, he might consider adding cybercrime to the list. Running a business today … Read more