Stratosphere Networks Blog

How to Help Your Team With Burnout As the World (Seemingly) Burns Down

To say that we’re living in stressful times is a massive understatement. COVID-19 case counts in many places are climbing rapidly, and officials are reinstating restrictions. For instance, Illinois recently announced a ban on indoor bar and restaurant service effective … Read more >

Choosing the Right Contact Center as a Service Platform: 5 Features to Look For

The renowned poet Maya Angelou once said, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” That statement applies to all kinds of interactions, … Read more >

Tech Talks: Rely on a Single Supplier for Next-Gen Communications and Networking

In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various … Read more >

Cut Costs and Accelerate Digital Transformation With a Microsoft Licensing Audit

Adapting to an increasingly digital world was already a priority for many businesses before 2020. Now, the COVID-19 pandemic has made adopting advanced technologies even more vital as companies seek to empower remote workers. The vast majority (80 percent) of businesses report … Read more >

How Artificial Intelligence Can Help Contact Center Agents Deliver Great Customer Experiences

Every time you ask your digital assistant a question, Google something or interact with a chatbot on a website, you’re engaging with artificial intelligence (AI), a valuable tool that allows machines to learn from their experiences, according to the SAS … Read more >

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