ChatGPT can perform various tasks. It can compose poems, brainstorm blog ideas, and rapidly produce drafts of everything from short stories to research papers (albeit with dubious levels of accuracy due to its tendency to “hallucinate”). What it can’t do, … Read more
How to provide more personalized customer service with the right technology
When you log in to Netflix or Amazon, your home page is anything but generic. These companies offer viewing and shopping recommendations based on your tastes and past purchases. This strategy is called hyper-personalization and has become the hallmark of … Read more
Tech Talks: Increase first-call conversions by 79% with branded calling
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based … Read more
5 tips for small business leaders interested in generative AI
If you’re a small business leader who wants to accelerate your organization’s growth, you’re in good company: 83 percent of the 1,003 U.S. small business owners included in an April 2023 GoDaddy survey expressed a desire to expand and increase … Read more
Tech Talks: Conversational AI enhances customer service
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based … Read more