Stratosphere Networks Blog

Keep Delivering a Great CX and Adapt to the New Reality of Remote Work With Contact Center as a Service (CCaaS) Solutions

In the past few months, many people who could do their jobs remotely transitioned to working from home to help slow the spread of coronavirus disease 2019 (COVID-19). A survey conducted between April 1 and April 5 by researchers from … Read more >

Tech Talks: Get Agents Work-From-Home Ready in 48 Hours With Cloud Contact Center Software

In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various … Read more >

Microsoft Office 365 News 05-13-2020: Outlook on the Web Adds Options to Send Later, End Meetings Early

In Microsoft Office 365 news this week, Outlook on the web will soon let users schedule emails to send at a later time and end meetings early. Additionally, starting in June, Teams users will be able to view calls and … Read more >

How Microsoft Office 365 Makes Life Easier for Remote Workers

Before the current public health crisis, having the ability to work from anywhere was a perk but not a necessity for many of us. However, as we now seek to prevent the spread of coronavirus disease 2019 (COVID-19), remote work … Read more >

The Total Cost of Ransomware and How to Reduce the Risk and Impact of Infection

The pandemic caused by coronavirus disease 2019 (COVID-19) has disrupted daily life around the world, with many still under orders to stay at home as much as possible and non-essential businesses shut down. Unfortunately, as we battle this horrific physical … Read more >

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