The renowned poet Maya Angelou once said, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” That statement applies to all kinds of interactions, … Read more
Tech Talks: Rely on a Single Supplier for Next-Gen Communications and Networking
In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various … Read more
Cut Costs and Accelerate Digital Transformation With a Microsoft Licensing Audit
Adapting to an increasingly digital world was already a priority for many businesses before 2020. Now, the COVID-19 pandemic has made adopting advanced technologies even more vital as companies seek to empower remote workers. The vast majority (80 percent) of businesses report … Read more
How Artificial Intelligence Can Help Contact Center Agents Deliver Great Customer Experiences
Every time you ask your digital assistant a question, Google something or interact with a chatbot on a website, you’re engaging with artificial intelligence (AI), a valuable tool that allows machines to learn from their experiences, according to the SAS … Read more
Microsoft Office 365 News 10-28-2020: Teams to Increase Team Membership Limit to 25K
In Microsoft Office 365 news this week, Microsoft will soon increase the team membership limit in Teams from 10,000 to 25,000. Read on to learn more about updates to Teams and other Office 365 apps. New Features Team membership limit … Read more