Tech Talks: Microsoft Unified Communications Partner Can Close the Gap Between Teams and a Full-Service PBX

A smartphone screen showing the icons for videoconferencing apps, including Microsoft Teams.In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in-person training from these suppliers. Our Tech Talks blog series offers a snapshot of these educational sessions.

If your business leverages Microsoft 365 or Office 365 and wants to migrate from an on-premises phone system to the cloud, it’s possible to close the gap between Microsoft Teams and a full-service PBX with the right partner. One of the suppliers in our network happens to be not only a gold-certified Microsoft partner but also a provider with in-depth Unified Communications as a Service (UCaaS) expertise. Our team of trusted technology advisors recently met with representatives of this supplier to review their offerings and discuss the business benefits of their Teams solution. If you’re interested in turning Teams into a full-blown cloud phone system, here are some key details to consider about this supplier and their product.

Provider Overview

This Nebraska-based provider focuses on leveraging cloud computing technology to help clients around the world collaborate and communicate effectively. By facilitating the efficient exchange of information, they support people in making informed decisions on vital issues and assist businesses in achieving long-term success. In addition to their comprehensive Microsoft Teams UCaaS solution, they also offer Cisco cloud calling solutions as well as cloud contact center and E911 solutions.

Here are a few statistics illustrating their reach and expertise:

  • More than 27,000 clients globally
  • 60 billion telephony minutes in 2020
  • 10.7 billion omnichannel messages delivered in 2020

Featured Offering: Complete Microsoft Teams Solution

This supplier can deliver a full Microsoft collaboration stack to help your company accommodate remote workers and promote productivity from anywhere. They can provide the following elements for a complete Teams solution:

  • Licensing (Office 365 Teams for voice)
  • Direct routing through the provider’s session border controllers (SBCs)
  • SIP connectivity
  • Phones, headsets and video devices
  • App integration
  • Training services
  • Professional services
  • SD-WAN/SIP trunking/MPLS
  • And more

By working with this Microsoft Teams Unified Communications partner instead of going directly to Microsoft, your business can enjoy the following advantages:

  • Monthly instead of annual upfront payments
  • Pay-as-you-go contract versus a more complicated agreement with a three-year minimum
  • Minimum of one seat versus 500
  • Option to add or remove users at any time instead of once annually
  • Ongoing support services
  • Flexible licensing terms in which you only pay for what you need

If you’re interested in learning more about Teams UCaaS from this supplier or others in the market, our advisors would be happy to help you evaluate your options. We have experience working with various Microsoft Teams UC partners and have helped other clients deploy these types of solutions. By leveraging advanced tools and our network of suppliers, we can streamline the shopping around process and make it easy to identify the best option for your business with side-by-side comparison matrices.

On top of all that, working with us won’t cost you any more than going straight to the provider because of our price parity guarantee. For more information about our advisory services, connect with our team by emailing or calling 877-599-3999.

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