Tech Talks: Supplier Offers Highly Reliable UCaaS, Enterprise SIP Trunks, Teams Direct Routing

A city scape at night overlaid with glowing dots connected by lines, representing a telecom network.In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in-person training from these suppliers. Our Tech Talks blog series offers a snapshot of these educational sessions.

Without reliable communication solutions, any business will break down. One of our partners, a leading supplier in the telecommunications space, can help ensure that your organization maintains optimal levels of performance with high-quality and cost-effective voice products supported by a robust and redundant network with over 4,500 interconnections in the U.S. If you’re in the market for a cloud phone system, SD-WAN, or SIP trunking, you might want to consider this provider. Here’s an overview of what you should know about the company and their products in order to make an informed decision.

Provider Overview

Founded in 2008 and headquartered in Chicago, this supplier offers innovative and affordable VoIP solutions to thousands of businesses across the country. They maintain fully redundant 24/7/365 network operations centers (NOCs) in both Chicago and Denver and promise 99.999 percent reliability with a completely IP-based network that they own and operate themselves. Serving over 200 markets, their portfolio includes a wide range of advanced collaboration solutions, including voice, Unified Communications as a Service (UCaaS), SIP, Microsoft Teams integration, E911 and more.

Due to their reliability and white-glove customer service, this provider serves a number of high-profile companies, including Cisco, Amazon and Google. Large enterprises, Fortune 500 companies, and competitive local exchange carriers (CLEC) leverage their products.

Featured Offerings: UCaaS, Enterprise SIP Trunks, Teams Direct Routing and More

This supplier’s portfolio of VoIP solutions includes a wide range of affordable options designed to drive efficiency and productivity for modern businesses. Some of their notable offerings include the following:

    • Enterprise SIP trunks
      • Unlimited ($11.00) or metered ($4.99 + $0.0090)
      • Increase or decrease SIP channels in minutes, no commitment needed.
      • PRI or analog delivery
      • E911 service compliant with Kari’s Law and Ray Baum’s Law
      • T.38 protocol support for faxing
      • Provisioned on multiple geographically redundant SBCs for no extra charge
      • Failsafe routing for no extra charge
    • Microsoft Teams direct routing solution
      • Full-blown cloud phone system functionality via Teams with your Office 365 Enterprise subscription (E1, E3 or E5) and Microsoft phone system add-on (E1 or E3)
      • Enabled with SIP trunks from the supplier
    • Cloud phone system/UCaaS
      • 99.999 percent uptime
      • Low latency
      • Zero-touch provisioning via the supplier’s portal
      • Extensive inventory of DIDs
    • SD-WAN
      • Traffic prioritization
      • Real-time self-management via the supplier’s portal
      • Supports optimal performance for voice services

If you’d like to learn more about telecom solutions from this supplier as well as others in the VoIP market, our trusted technology advisors can leverage advanced tools as well as their extensive experience to help you identify products that meet your company’s specific requirements and align with your objectives. We can quickly produce side-by-side comparison matrices showing how all your options stack up against each other and overall significantly streamline the shopping around process, saving you a considerable amount of time and money. Additionally, our price parity guarantee means that working with us won’t cost you any more than going straight to the supplier.

Take the first step toward better business communications today by giving us a call at 877-599-3999 or emailing

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