Author Archives: Lori Leonardo

How to improve your marketing team’s data literacy

It’s definitely possible to have too much of a good thing. Many professionals these days find themselves in that situation with data. The total amount of data created, captured, copied and consumed worldwide hit 149 zettabytes this year, according to … Read more >

Why emographics matter for marketers

How well do you know your target audience? As a professional marketer, you’ve probably already defined the personas you want to reach with your campaigns in terms of demographics – e.g., age, gender, and ethnicity. In recent years, companies have … Read more >

Top 5 trends marketers should watch this year

In the movie “Ferris Bueller’s Day Off,” the titular character observes, “Life moves pretty fast. If you don’t stop and look around once in a while, you could miss it.” The myriad ways our day-to-day lives have changed since that … Read more >

How CMOs and CIOs can join forces to improve CX: 5 ways to enhance collaboration

Trying to deliver outstanding customer experiences without technology is like cooking without any seasoning: While the people you serve might be able to stomach the result, they probably won’t be very impressed or come back for a second helping. In … Read more >

How to host an engaging webinar: 10 ways to captivate attendees and capture leads

Since remote work became commonplace, webinars have also experienced a surge in popularity as an educational tool for professionals and as a marketing tactic for building and strengthening relationships with clients. Audience engagement during live webinars is increasing overall, according … Read more >

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