Tech Tips from the President

A carrot farm. A chocolate factory. An egg distributor. What do all these businesses have in common? They’re all clients that the security solutions supplier eSentire has taken on in recent years. “Everybody needs security today,” said John Moretti, a … Read more >

How many applications do you currently have open on your work device? Many of us spend our days flitting from one program to the next as we check emails, chat with colleagues, attend meetings, and perform other tasks. However, switching … Read more >

A telecommunications service provider in Finland had grown and wanted to deliver better customer service without hiring additional staff members. To enhance customer experiences (CX) without adding employees, the company turned to a robotic process automation (RPA) solution in our … Read more >

Of the many initialisms included in conversations about IT solutions, SaaS – which stands for Software as a Service – is among the most common. You might have heard it used in discussions about cloud computing and cloud-hosted solutions. However, … Read more >

A high-tech company with over 1,000 employees at 15 offices worldwide faced long resolution times and a lack of efficiency due to high volumes of repetitive facilities-related requests. The employees in the facility management department faced approximately 3,000 inquiries each … Read more >